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How to integrate Live Chat?
How to integrate Live Chat?

Add Live Chat to your SpringBuilder website for better communication with your users

Karen Sahakyan avatar
Written by Karen Sahakyan
Updated over a week ago

LiveChat is an application that enables the visitors on your site to chat live with your customer support. It’s a solution dedicated for e-commerce and customer care.

To get started with this integration:

  1. Sign up for a Live Chat account. Simply move to the Live Chat main page and follow the onscreen instructions.

2. After setting up your Live Chat account, you will be redirected to a following window.

3. Hit the “INSTALL LIVECHAT” button to find the necessary code.

4. Copy the code and navigate to the Integrations section on your SpringBuilder Dashboard, paste the code in the appropriate field and hit Connect.

In case you have skipped the steps above, you can always find the necessary code for integration on your LiveChat account Settings Channels section.

Done! The Live Chat tab will appear in the lower right corner of your website.

TIP: You can also check Live Chat Support section to find out all the features it offers.

We recommend checking out our Help Section as well for more insightful articles and a bigger view at SpringBuilder and the opportunities available.

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